Welcome to Fill The Basket Hypermart Private Limited. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by the terms mentioned below.
If you do not agree with any part of these Terms and Conditions, please do not use our website or services.
1. Company Information
Company Name: Fill The Basket Hypermart Private Limited
GSTIN: 09AAECF5732D3ZQ
CIN Number: U52609UP2021PTC146433
Office Address:
G2, Gomti Residency
Sapru Marg, Prem Nagar
Hazratganj, Lucknow
Uttar Pradesh, India
📞 Phone: +91 7470212121
📧 Email:
support@fillthebasket.in
fillthebaskethypermart@gmail.com
2. Acceptance of Terms
By accessing this website, placing orders, or using any services provided by Fill The Basket Hypermart Private Limited, you confirm that:
- You are legally capable of entering into a binding agreement.
- You agree to follow all applicable laws and regulations.
- You accept these Terms and Conditions in full.
3. Products & Services
Fill The Basket Hypermart Private Limited offers groceries, household essentials, packaged foods, beverages, personal care products, and other daily-use consumer goods through its website and related services.
We reserve the right to:
- Modify or discontinue products without prior notice
- Limit product quantities
- Refuse or cancel orders in certain situations
- Update pricing at any time
4. Pricing & Payments
- All prices displayed on the website are subject to change without notice.
- Prices may include or exclude applicable taxes depending on the product listing.
- Payments must be made through authorized payment methods available on the website.
- We use secure third-party payment gateways for online transactions.
Fill The Basket Hypermart Private Limited shall not be liable for payment failures caused by banks, payment gateways, or technical issues.
5. Order Confirmation & Cancellation
Order Confirmation
Once an order is placed successfully, customers may receive confirmation via SMS, email, or phone call.
Order Cancellation
We reserve the right to cancel orders due to:
- Product unavailability
- Incorrect pricing
- Suspected fraudulent activity
- Technical errors
- Incomplete customer information
Customers may contact support for cancellation requests before dispatch.
6. Delivery Policy
- Delivery timelines may vary depending on location, product availability, weather conditions, and operational factors.
- Customers must provide accurate delivery details.
- Delays caused by unforeseen circumstances shall not make the company liable for compensation.
7. Return & Refund Policy
Returns and refunds are subject to our Return & Refund Policy.
Products may not be eligible for return in cases such as:
- Opened or used products
- Perishable grocery items
- Damaged products caused after delivery
- Items without proof of purchase
Approved refunds will be processed within a reasonable timeframe.
8. User Responsibilities
Users agree:
- Not to misuse the website
- Not to provide false information
- Not to engage in fraudulent transactions
- Not to attempt unauthorized access to the website or systems
Any misuse may result in suspension or permanent restriction from using our services.
9. Intellectual Property
All content on this website including:
- Logo
- Images
- Text
- Graphics
- Product listings
- Website design
is the property of Fill The Basket Hypermart Private Limited and protected under applicable intellectual property laws.
Unauthorized copying, reproduction, or distribution is strictly prohibited.
10. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how customer information is collected and used.
By using this website, you consent to our privacy practices.
11. Third-Party Links
Our website may contain links to third-party websites or services for convenience.
Fill The Basket Hypermart Private Limited is not responsible for:
- External website content
- Third-party policies
- Third-party services or transactions
Users are advised to review external website policies independently.
12. Limitation of Liability
Fill The Basket Hypermart Private Limited shall not be held liable for:
- Indirect or incidental damages
- Loss of profits or data
- Website interruptions
- Delivery delays beyond reasonable control
- Technical errors or cyber incidents
All services are provided on an “as available” basis.
13. Modification of Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Updated terms will become effective immediately upon posting on the website.
14. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Lucknow, Uttar Pradesh.
15. Contact Information
For any questions regarding these Terms and Conditions, you may contact:
Fill The Basket Hypermart Private Limited
📍 G2, Gomti Residency Sapru Marg, Prem Nagar Hazratganj, Lucknow Uttar Pradesh, India
📞 +91 7470212121
📧 support@fillthebasket.in
📧 fillthebaskethypermart@gmail.com