Welcome to Fill The Basket Hypermart Private Limited. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website, services, and online platform.
This Privacy Policy explains how we collect, use, maintain, and safeguard your information when you visit our website or purchase products from us. By accessing our website, you agree to the practices described in this policy.
1. About Us
Fill The Basket Hypermart Private Limited is an online and retail grocery platform that offers a wide range of daily essentials, groceries, household products, personal care items, beverages, packaged foods, and other consumer products to customers.
We aim to provide a safe, convenient, and secure shopping experience for all users.
2. Information We Collect
When you interact with our website, place an order, contact customer support, or subscribe to our services, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Delivery Address
- Payment Details (processed securely through payment gateways)
Account Information
- Username and password
- Order history
- Wishlist and shopping preferences
Technical Information
- IP Address
- Browser type and version
- Device information
- Website activity and browsing behavior
- Cookies and session data
3. How We Use Your Information
We use your information to provide a better shopping experience and improve our services. Your information may be used for:
- Processing and delivering orders
- Managing payments and invoices
- Providing customer support
- Sending order confirmations and delivery updates
- Improving website functionality and user experience
- Personalizing product recommendations
- Sending promotional offers, discounts, and updates
- Preventing fraud and unauthorized transactions
- Complying with legal obligations
4. Payment Security
We prioritize the security of your payment information. Online payments made on our website are processed through trusted and secure third-party payment gateways.
We do not store complete debit card, credit card, or banking details on our servers.
5. Cookies Policy
Our website uses cookies and similar technologies to enhance user experience and analyze website performance.
Cookies help us:
- Remember your preferences
- Keep items in your cart
- Improve website speed and functionality
- Understand customer behavior and website traffic
You may disable cookies through your browser settings, but some parts of the website may not function properly afterward.
6. Sharing of Information
Fill The Basket Hypermart Private Limited respects your privacy and does not sell or rent your personal information to third parties.
We may share information only with:
- Delivery and logistics partners
- Payment gateway providers
- Technology and website service providers
- Government or legal authorities when required by law
All third-party partners are expected to maintain confidentiality and data security.
7. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your information against:
- Unauthorized access
- Misuse
- Loss or theft
- Alteration or disclosure
Despite our efforts, no online platform can guarantee complete security. Users are encouraged to keep login credentials confidential.
8. User Rights
As a customer, you have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your data
- Opt out of promotional emails or messages
- Contact us regarding privacy-related concerns
We will make reasonable efforts to respond to requests promptly.
9. Third-Party Links
Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those websites.
Users are advised to review the privacy policies of third-party websites before sharing personal information.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13 years. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Fill The Basket Hypermart Private Limited reserves the right to update, modify, or change this Privacy Policy at any time without prior notice.
Updated versions will be posted on this page along with the revised effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us using the details below:
Fill The Basket Hypermart Private Limited
📞 Phone: +91 7470212121
📧 Email:
support@fillthebasket.in
fillthebaskethypermart@gmail.com
📍 Address:
G2, Gomti Residency Sapru Marg, Prem Nagar Hazratganj, LucknowUttar Pradesh, India