{"id":9286,"date":"2026-05-15T07:16:53","date_gmt":"2026-05-15T07:16:53","guid":{"rendered":"https:\/\/fillthebasket.in\/wp70\/?page_id=9286"},"modified":"2026-06-25T05:43:39","modified_gmt":"2026-06-25T05:43:39","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/fillthebasket.in\/wp70\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<p>At <strong>Fill The Basket Hypermart Private Limited<\/strong>, we are committed to delivering your grocery and daily essential products in a safe, timely, and efficient manner. This Shipping Policy outlines the terms related to order processing, shipping timelines, delivery conditions, and related services.<\/p>\n\n\n\n<p>By placing an order through our website, you agree to the terms mentioned below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">1. Order Processing<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders are processed after successful payment confirmation or order verification.<\/li>\n\n\n\n<li>Orders placed during business hours are generally processed on the same day or the next working day.<\/li>\n\n\n\n<li>Orders placed on Sundays or public holidays may be processed on the following business day.<\/li>\n<\/ul>\n\n\n\n<p>We reserve the right to delay processing due to high order volume, stock availability, or technical issues.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">2. Shipping &amp; Delivery Areas<\/h4>\n\n\n\n<p>Fill The Basket Hypermart Private Limited currently delivers products to selected serviceable locations.<\/p>\n\n\n\n<p>Delivery availability depends on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer location<\/li>\n\n\n\n<li>Product availability<\/li>\n\n\n\n<li>Operational service areas<\/li>\n<\/ul>\n\n\n\n<p>Customers are requested to provide accurate delivery information to avoid delays.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">3. Estimated Delivery Time<\/h4>\n\n\n\n<p>Estimated delivery timelines may vary based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery location<\/li>\n\n\n\n<li>Product category<\/li>\n\n\n\n<li>Order volume<\/li>\n\n\n\n<li>Weather or traffic conditions<\/li>\n<\/ul>\n\n\n\n<p>Generally, orders are delivered within:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Same Day Delivery (selected areas)<\/li>\n\n\n\n<li>1\u20133 Business Days for standard orders<\/li>\n<\/ul>\n\n\n\n<p>Delivery timelines are estimates and may occasionally vary due to unforeseen circumstances.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">4. Shipping Charges<\/h4>\n\n\n\n<p>Shipping charges, if applicable, will be displayed during checkout before payment confirmation.<\/p>\n\n\n\n<p>Shipping charges may vary depending on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order value<\/li>\n\n\n\n<li>Delivery location<\/li>\n\n\n\n<li>Promotional offers<\/li>\n\n\n\n<li>Delivery type<\/li>\n<\/ul>\n\n\n\n<p>Free delivery may be available on selected orders or promotional campaigns.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">5. Delivery Attempts<\/h4>\n\n\n\n<p>Our delivery partners may attempt delivery based on the provided address and contact details.<\/p>\n\n\n\n<p>If delivery fails due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect address<\/li>\n\n\n\n<li>Customer unavailable<\/li>\n\n\n\n<li>Unreachable phone number<\/li>\n<\/ul>\n\n\n\n<p>the order may be delayed, rescheduled, or cancelled.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">6. Delivery Verification<\/h4>\n\n\n\n<p>Customers may be required to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide OTP verification<\/li>\n\n\n\n<li>Sign upon delivery<\/li>\n\n\n\n<li>Show proof of order confirmation<\/li>\n<\/ul>\n\n\n\n<p>for successful order handover.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">7. Delayed Delivery<\/h4>\n\n\n\n<p>While we strive to deliver orders on time, delays may occur due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Weather conditions<\/li>\n\n\n\n<li>Traffic issues<\/li>\n\n\n\n<li>Festivals or high-demand periods<\/li>\n\n\n\n<li>Technical or operational issues<\/li>\n\n\n\n<li>Natural disasters or unforeseen events<\/li>\n<\/ul>\n\n\n\n<p>Fill The Basket Hypermart Private Limited shall not be held liable for delays beyond reasonable control.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">8. Damaged or Missing Items<\/h4>\n\n\n\n<p>Customers are advised to inspect the package at the time of delivery.<\/p>\n\n\n\n<p>If any issue is found such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damaged products<\/li>\n\n\n\n<li>Missing items<\/li>\n\n\n\n<li>Wrong products<\/li>\n<\/ul>\n\n\n\n<p>please report it within <strong>24 hours<\/strong> of delivery by contacting our support team.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">9. Order Tracking<\/h4>\n\n\n\n<p>Customers may receive updates related to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order confirmation<\/li>\n\n\n\n<li>Dispatch status<\/li>\n\n\n\n<li>Delivery updates<\/li>\n<\/ul>\n\n\n\n<p>through SMS, phone call, WhatsApp, or email where applicable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">10. Cancellation During Shipping<\/h4>\n\n\n\n<p>Orders already dispatched may not be eligible for cancellation.<\/p>\n\n\n\n<p>In certain cases, cancellation requests may be reviewed subject to delivery status and operational feasibility.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">11. Changes to Shipping Policy<\/h4>\n\n\n\n<p>Fill The Basket Hypermart Private Limited reserves the right to modify or update this Shipping Policy at any time without prior notice.<\/p>\n\n\n\n<p>Updated policies will be posted on this page.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">12. Contact Information<\/h4>\n\n\n\n<p>For shipping or delivery-related queries, please contact:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Fill The Basket Hypermart Private Limited<\/h4>\n\n\n\n<p><strong>GSTIN:<\/strong> 09AAECF5732D3ZQ<br><strong>CIN:<\/strong> U52609UP2021PTC146433<\/p>\n\n\n\n<p>\ud83d\udccd G2, Gomti Residency Sapru Marg, Prem Nagar Hazratganj, Lucknow Uttar Pradesh-226001<\/p>\n\n\n\n<p>\ud83d\udcde +91 7470212121<\/p>\n\n\n\n<p>\ud83d\udce7 <a>support@fillthebasket.in<\/a><br>\ud83d\udce7 <a>fillthebaskethypermart@gmail.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Fill The Basket Hypermart Private Limited, we are committed to delivering your grocery and daily essential products in a safe, timely, and efficient manner. This Shipping Policy outlines the terms related to order processing, shipping timelines, delivery conditions, and related services. By placing an order through our website, you agree to the terms mentioned [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9286","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fillthebasket.in\/wp70\/wp-json\/wp\/v2\/pages\/9286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fillthebasket.in\/wp70\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fillthebasket.in\/wp70\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fillthebasket.in\/wp70\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fillthebasket.in\/wp70\/wp-json\/wp\/v2\/comments?post=9286"}],"version-history":[{"count":2,"href":"https:\/\/fillthebasket.in\/wp70\/wp-json\/wp\/v2\/pages\/9286\/revisions"}],"predecessor-version":[{"id":9394,"href":"https:\/\/fillthebasket.in\/wp70\/wp-json\/wp\/v2\/pages\/9286\/revisions\/9394"}],"wp:attachment":[{"href":"https:\/\/fillthebasket.in\/wp70\/wp-json\/wp\/v2\/media?parent=9286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}